Refund policy

Because all Solvita products are digital downloads that you can access immediately after purchase, all sales are final and we don't offer refunds once the files have been delivered.

Download problems

If a file doesn't download, won't open or is damaged, email us at solvita.help@gmail.com with your order number and we'll fix it or send you a working copy. If we can't fix it, we'll refund you in full.

Wrong or duplicate purchase

If you were charged twice for the same product by mistake, contact us within 14 days and we'll refund the duplicate order.

Refunds, when approved, are sent to your original payment method and usually take 5–10 business days to appear, depending on your bank.